The Pennsylvania Gaming Control Board (PGCB) recently released new measures for responsible gambling in the PA online casino space. Now that online gaming is imminent, the group has a process for the iGaming Self Exclusion Program.

Specifically, the self-exclusion program allows a player to request exclusion from PA online gambling sites, both sportsbook and casino. In addition, this includes prohibition from “collecting any winnings, recovering any losses or accepting complimentary gifts or services or any other thing of value at any licensed facility.”

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How to request self-exclusion

The processes for online and brick and mortar self-exclusion are fairly similar. Though it is interesting to note that there are two separate lists, so if you want to be self-excluded from both, you need to go through this process twice.

In short, anyone may request self-exclusion. However, you cannot request self-exclusion for someone else.

First, complete the paperwork made available by the PGCB. Second, to submit your request, you must schedule an appointment at the PGCB Harrisburg Office or one of the regional offices.

To make an appointment, call 717-346-8300.

Equally important, you cannot mail or e-mail a self-exclusion request. You must apply in person in order to be photographed along with a valid government identification with signature and photograph.

Required information for self-exclusion

To begin the online self-exclusion process, have the following information ready:

  • Name, including aliases or nicknames
  • Date of birth
  • Address of current residence
  • Telephone number
  • Social security number (optional)
  • Government-issued photo identification such as a driver’s license or passport

Choose the duration for exclusion

PGCB allows you to choose how long to be excluded from gaming. Specifically, you have a choice of one year (12 months), five years or lifetime.

Accordingly, please note that whatever you choose is the minimum length of exclusion.

Please note, self-exclusions of 1 or 5 years remain even after the time period is up until you request removal. Submit the request for removal by calling 717-346-8300.

Equally important, if you choose the lifetime ban, you are unable to request removal.

What happens after signing up

Any licensed facility must refuse wagers and disallow gaming privileges.

Equally important, if you somehow manage to gamble while on the Self-Exclusion List, you will be barred from collecting any winnings or recovering losses.

Problems with gambling

Should you believe that you have a problem with gambling, call the Council on Compulsive Gambling of Pennsylvania Hotline at 1-800-GAMBLER.

For more information and any questions or concerns, visit www.gamingcontrolboard.pa.gov or e-mail [email protected]

Pennsylvania Gaming Control Board 
Attn: Office of Compulsive and Problem Gambling  
P.O. Box 69060 
Harrisburg, PA 17106-9060